SMS Consent & Messaging Policy
Last updated July 2026
Crewbound is field-service software for home-services businesses, operated by Penderra LLC. We text people who contact Crewbound about our product, a demo, or support — and only after they choose to opt in. Texting is always optional: you can contact us, book a demo, or use Crewbound without ever agreeing to receive text messages.
How we collect your consent (opt-in)
- On the form on this page. The form asks for your email and, optionally, your mobile number. Below it is a separate, unchecked, optional “Text messages” checkbox. You can leave it unchecked and still submit the form — we'll reply by email. We text you only if you actively check the box.
- By texting us first. If you send a text to (385) 534-8777, we reply in that conversation.
SMS consent is never bundled into our Terms of Service, never required to create an account, and never a condition of purchase. We keep a record of when and how consent was obtained for every number we text. Consent is never purchased, rented, or shared with third parties for their own marketing.
Opt-in disclosure shown to customers
This program sends transactional and customer-care messages only. We do not collect marketing consent here and we do not send promotional or marketing text messages on this number. The disclosure shown next to the optional, unchecked checkbox reads:
Yes, text me. By checking this box, I agree to receive text messages from Crewbound about my inquiry — demo scheduling and confirmations, replies to my questions, support updates, and notifications about my Crewbound account. Message frequency varies. Message & data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase or of using Crewbound. See our Terms of Service and Privacy Policy.
Messages from Crewbound about our product
If you contacted us about Crewbound itself — requesting a demo, asking about pricing, or opening a support request — the messages you receive from (385) 534-8777 are one-to-one replies from a member of our team:
- Scheduling and confirming a product demo
- Replies to your pricing and product questions
- Responses to support requests you have submitted
- Occasional notifications about your Crewbound account or service status
We do not send promotional broadcasts on this program, and we do not message anyone who has not contacted us or opted in above.
Texts from a business that uses Crewbound
Home-services businesses that run on Crewbound text their own customers under their own name and their own messaging registration, and collect their own consent. Those messages are not part of this program. To stop them, reply STOP to that business's number.
Message & data rates
Message and data rates may apply. Your mobile carrier's standard rates for text messages apply based on your plan. Crewbound does not charge you for text messages.
How to opt out
You can cancel SMS messages at any time by replying STOP to any message you receive from us. After you send STOP, we send one confirmation message and then stop texting that number. You may also email support@crewbound.app to be removed.
How to get help
Reply HELP to any message for assistance, or reach us directly:
- Email: support@crewbound.app
- Phone: (385) 534-8777
- Web: https://crewbound.app
Privacy
We do not sell or share your mobile number or SMS consent with third parties or affiliates for their marketing purposes. Text messaging opt-in data is not shared with any third parties. See our Privacy Policy for more.
Crewbound is a product of Penderra LLC. Program: Crewbound Service Notifications. Questions? Email support@crewbound.app.